CUSTOMER SERVICE

RETURN POLICY

Return of an item within 30 days

You can return your watch for a refund, within 30 days of receiving the original order.

All goods will be inspected on return.
Caution: damaged, soiled or pre- worn items can not be refunded.

IMPORTANT: when your watch is engraved on your request, you can’t cancel or return your order.

Return shipping costs are at your expense.

 

How do I return or exchange a watch?

Step 1 – Email us (info@rscwatches.com)

Start with emailing us your name, address, telephone number and your RSC Shop order number.

Step 2 – Pack Carefully

Please secure all returns and exchanges in the original manufacturer’s packaging and box with all accessories and manuals.
We recommend double boxing your return by securing the manufacturer’s box inside of another box designed for shipping.
A safely packaged and complete return is less likely to incur a restocking fee.
Be sure to remove or cover any old shipping labels on the shipping box.

Step 3 – Ship the item back to us:

RSC WATCHES

Anton Van de Veldelaan 13

2900 Schoten

BELGIUM

 

Refunds are issued to the original method of payment within 3 days of return.